Overview
For SMEs, digital transformation is no longer optional — it’s essential. This 2-day program provides decision-makers with the knowledge and tools to harness digital technologies and future-proof their businesses.
Participants will learn how to assess digital capabilities, explore technologies like AI, IoT, cloud computing, and big data, and design a transformation roadmap aligned with business goals. You’ll understand the risks and challenges SMEs face from legacy systems to cybersecurity — and gain practical approaches for managing projects, evaluating vendors, and deciding between outsourcing or internal teams.
The course also emphasizes leadership’s role in shaping digital culture, building digital skills, and ensuring successful adoption across the organization. By the end, you’ll be equipped to measure success through KPIs, evaluate ROI, and sustain continuous innovation.
Whether your SME is starting its digital journey or refining ongoing initiatives, this course provides the strategies, frameworks, and confidence to accelerate transformation and remain competitive.
Objectives
Digital transformation fundamentals for SMEs
Cloud computing, IoT, AI/ML, and big data applications
Building a digital transformation roadmap
Risk identification and change management
Vendor evaluation and partnership strategies
Project management methodologies
Leadership in digital culture building
Measuring ROI and success metrics
Who Should Attend
SME owners and directors
Managers and decision-makers leading digital initiatives
Project managers overseeing transformation projects
Leaders looking to future-proof their business models
Prerequisites
No prior technical expertise required
Participants should hold decision-making or managerial roles
Course Details
Introduction to Digital Transformation
Understand digital transformation, its impact, and benefits for SMEs.
Overview of Key Digital Technologies
Explore cloud, IoT, AI/ML, and big data applications for SMEs.
Developing a Digital Transformation Roadmap
Assess capabilities, set goals, and prioritize initiatives.
Challenges and Risks of Digital Transformation
Address resistance, legacy integration, cybersecurity, and regulations.
Selection of Partners for Digital Projects
Compare in-house vs outsourcing and evaluate vendors effectively.
Managing Digital Transformation Projects
Apply project management methods, risk control, and effective collaboration.
Leadership in Digital Transformation
Build digital culture, foster skills, and lead change.
Measuring Success of Digital Transformation
Define KPIs, measure ROI, and drive continuous improvement.
"Develop and execute a digital roadmap that can cut operational inefficiencies by up to 40% while improving customer experience and positioning your SME for sustainable growth."
Real-World Career Impact
This course equips SME leaders and managers to become Digital Transformation Champions, enabling them to streamline processes, leverage technologies, and position their companies for scalable growth in competitive markets.
Certification Guide
No specific exam provided
Frequently Asked Questions
Why is digital transformation important for SMEs?
It helps SMEs improve efficiency, reduce costs, enhance customer experience, and stay competitive.
What technologies are covered in the course?
Cloud computing, IoT, AI/ML, and big data analytics — with SME-focused applications.
Will I learn how to create a digital transformation roadmap?
Yes, you’ll be guided to design a roadmap tailored to your SME’s needs.
Does the course cover risk management?
Yes, including challenges like resistance to change, legacy systems, and cybersecurity.
Do I need technical expertise to attend?
No, the course is designed for managers and leaders with decision-making roles.
How practical is the course content?
Highly practical — with case studies, simulations, and vendor evaluation exercises.
How can this training impact my SME directly?
By helping you cut inefficiencies, adopt the right technologies, and increase competitiveness.
Is this course HRDC claimable?
Yes, for eligible Malaysian employers.
Can I opt for private, in-house training?
Yes, customized sessions are available for your team.
Is the course customizable for my industry?
Definitely — examples and exercises can be adapted to your sector.
