Overview
Financial advisory is evolving rapidly. Clients demand faster, more personalized insights, while regulations demand compliance and accuracy. This 1-day program empowers Relationship Managers and Investment Advisors with the skills to use Generative AI responsibly across the advisory lifecycle.
From preparing market intelligence and refining portfolio recommendations to scripting WhatsApp conversations and handling objections, you’ll discover how to integrate AI into your daily workflows without losing the human touch. The course covers prompt engineering for finance, compliance with PDPA and GDPR, and strategies to simulate client conversations for better preparation and engagement.
You’ll also learn to generate post-sales content like newsletters, infographics, and visual updates while applying ethical safeguards and copyright considerations. Whether you manage portfolios, engage clients, or craft strategic communications, this course helps you elevate your role with AI — transforming you into a trusted advisor who leverages technology for smarter, faster, and more impactful engagement.
Objectives
Generative AI in financial services
Prompt engineering for finance
Market intelligence generation
Portfolio evaluation with AI tools
Client communication scripting (WhatsApp, phone, in-person)
Objection handling with AI support
Post-sales content creation (infographics, newsletters)
Regulatory compliance (PDPA, GDPR)
Who Should Attend
Relationship Managers
Financial Sales Advisors
Financial Product Managers
Marketing Executives in banking and finance
Prerequisites
No prior AI knowledge required
Basic familiarity with investment advisory context helpful
Course Details
Overview of Generative AI in Banking
Understand LLMs, AI use cases, compliance, and prompt structures in financial advisory.
Pre-Sales – Research and Preparation
Use AI for market intelligence, portfolio analysis, and building custom advisory bots.
Client Relationship Management
Create personalized scripts, simulate conversations, and handle objections with AI frameworks.
Post-Sales and Monitoring
Generate compliant visuals, newsletters, and infographics for client engagement and retention.
"Cut advisory preparation time by up to 50% while improving client engagement quality and ensuring compliance with data privacy regulations."
Real-World Career Impact
This course positions you to excel as an AI-enabled Relationship Manager, Investment Advisor, or Financial Product Specialist, equipped to deliver faster insights, stronger client relationships, and compliant advisory communications.
Certification Guide
No specific exam provided
Frequently Asked Questions
What makes this course different from general AI training?
It is tailored for financial advisors and focuses on compliance, client engagement, and advisory use cases.
Will I practice using AI tools hands-on?
Yes, you’ll work with ChatGPT and image-generation tools in practical exercises.
Does the course cover compliance and regulatory issues?
Yes, including PDPA, GDPR, and industry-specific financial data safeguards.
How can AI improve my client relationships?
By helping you prepare insights faster, personalize scripts, and respond more effectively to objections.
Do I need to know AI before joining?
No, the course is beginner-friendly and builds AI knowledge step by step.
Will this help me reduce preparation time?
Yes, many advisors cut prep time by up to half with AI-powered research and scripting.
Can AI-generated content replace human advisors?
No — the course emphasizes AI as a support tool, while advisors remain the trusted human decision-makers.
Is this course HRDC claimable?
Yes, for eligible Malaysian employers.
Can I opt for private, in-house training?
Yes, tailored sessions are available for financial institutions.
Is the course customizable for my bank or advisory team?
Definitely — we adapt case studies and examples to your organization.
