Overview
Generative AI is transforming the modern workplace from a buzzword into a powerful, everyday productivity tool. This 2-day course equips professionals with practical skills to harness AI platforms such as ChatGPT, Gemini, DeepSeek, and Copilot to streamline daily tasks, improve communication, and make better business decisions.
You’ll master effective prompting techniques, personalization strategies, and AI-driven content creation for business writing, proposals, and presentations. Learn how to summarize complex documents, translate technical or legal language into plain English, and create impactful copy for diverse audiences. Beyond text, you’ll explore AI’s role in spreadsheets, data visualization, macros, automation, and real-world simulations to improve stakeholder engagement.
This training emphasizes responsible AI use, covering privacy, ethics, governance, and compliance to ensure safe adoption within your organization. You’ll also gain insights into future trends like AI agents, custom-trained models, and redesigned roles in AI-augmented workplaces.
By the end, you’ll walk away with the confidence to implement Generative AI solutions that save time, reduce errors, and unlock new possibilities — positioning you ahead of the curve in a rapidly evolving business landscape.
Objectives
Generative AI fundamentals (LLMs, NLP, tokenization)
AI tool selection and comparison
Prompt engineering & personalization
Strategic AI-assisted business writing
AI for spreadsheet automation & analytics
AI-powered stakeholder simulations
AI-driven presentation design
Responsible AI use & compliance
Future trends in AI-powered workplaces
Who Should Attend
Managers and team leaders seeking productivity gains
Executives aiming to integrate AI into workflows
Professionals looking to enhance communication with AI
Business analysts and strategists leveraging data-driven insights
Prerequisites
Basic computer literacy
Familiarity with common workplace tools (MS Office, Google Workspace)
No prior AI experience required — all concepts introduced from the ground up
Course Details
Day 1 – Generative AI & Prompting Strategies
Foundations of Generative AI & Responsible Use
Gain a solid understanding of core AI concepts, popular tools, and best practices for ethical, compliant use in business.
Gen AI Prompting Techniques
Learn structured prompting methods to generate accurate, context-relevant content while understanding AI’s creative limitations.
The Art of Personalisation
Discover how to train AI to reflect your unique writing style for consistent, personalized communication.
Strategic Communication & Business Writing Use Cases
Apply AI to create persuasive business documents, proposals, SOPs, and simplified summaries of complex information.
Day 2 – Business Applications
Supercharging Spreadsheets with AI
Automate formulas, data analysis, and repetitive tasks in Excel and Google Sheets using AI capabilities.
User Experience Simulation Using AI
Build AI-powered simulations to understand stakeholder needs and craft targeted, impactful communication.
Mastering Presentations Using AI
Use AI to design, enhance, and evaluate presentation content with custom visuals and messaging.
Automation Trends & The Future of Work
Explore upcoming AI-driven automation trends and learn how roles are evolving in AI-augmented workplaces.
“Reduce daily task completion time by up to 60% through AI-assisted automation, content generation, and data analysis — without compromising accuracy or compliance.”
Real-World Career Impact
Completing this course positions you to excel in roles such as AI Productivity Specialist, Business Process Automation Consultant, or Digital Transformation Manager — applying AI to streamline operations, improve decision-making, and drive measurable business value.
Certification Guide
No specific exam provided
Frequently Asked Questions
What tools will I learn in this course?
You’ll explore ChatGPT, Gemini, DeepSeek, Copilot, Claude, and Perplexity, plus spreadsheet automation, AI detection, and presentation tools.
Will I get hands-on practice with AI tools?
Yes — the course includes exercises, simulations, and real-world scenarios for immediate application.
Does this course cover AI ethics and compliance?
Yes, including PDPA, governance frameworks, and ethical prompting best practices.
Can I use what I learn immediately in my job?
Absolutely — every technique taught is workplace-ready.
Is prior AI knowledge required?
No, it’s beginner-friendly and progresses to advanced applications.
How is this course different from other AI workshops?
It’s focused on measurable productivity gains, real use cases, and role-specific applications.
What types of tasks can AI help me optimize after this course?
You’ll learn to automate document creation, spreadsheet analysis, presentations, stakeholder simulations, and content generation for faster, more accurate results.
Is this course HRDC claimable?
Yes, for eligible Malaysian employers.
Can I opt for private, in-house training?
Yes, with content tailored to your workflows.
Is the course customizable for my industry?
Definitely — we adapt examples, prompts, and exercises to your sector.
